# About Relaypoint

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# One inbox for your whole support team

Relaypoint brings email, chat and API conversations together so your team can answer faster, without stepping on each other.

[Get started](https://demo-doc-site.clevera.help/getting-started/get-to-know-relaypoint)

[Read the API docs](https://demo-doc-site.clevera.help/integrations-api/authenticate-with-the-rest-api)
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## Every channel, one place

Email, live chat and API messages land in the same inbox, threaded by customer. No more forwarding, no more "did anyone answer this?"

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![The Relaypoint inbox with seven example conversations tagged Billing, Bug, How-to, Feedback and Resolved](https://demo-doc-site.clevera.help/media/eec1a637c56d384dcaab23af27e21d1e0613fc7f3706bb1cacba987d1f39a1ad.png)
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![The automation builder routing billing questions to the Finance team](https://demo-doc-site.clevera.help/media/278da8a7cf829d6a5d802fe9cfb0fa8fa0bfffefbb29746434b63f526772341f.png)

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## Rules that do the busywork

Route, tag, assign and reply automatically. Most teams save an hour a day with their first three rules.
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## Know how you're doing

Reply times, volume and satisfaction, per team and per agent, updated every 15 minutes.

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![The Reports page showing 1,284 conversations and a 14 minute median first reply](https://demo-doc-site.clevera.help/media/720184e1c5152a358ca7d6a434dace9a9cf8d4596788ebaaca59fd00ab5b7115.png)
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## Questions

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### Who is Relaypoint for?

Support teams of 2 to 200 people who answer customers by email and chat.

### Is this a real product?

No. Relaypoint is a fictional product used to demonstrate a Clevera doc site. Every name, number and screenshot here is made up.

### Can I try it?

This demo has no sign-up. To build a help center like this one for your own product, see clevera.ai.
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## Ready to dive in?

Set up your workspace in ten minutes.

[Start here](https://demo-doc-site.clevera.help/start-here)
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