# Invite your teammates

Support is a team sport. Invite the people who'll answer conversations, and give each of them the role they need.

## Send invitations

1. Go to **Settings › Team** and select **Invite teammates**.
2. Enter one email address per line, or paste a list.
3. Choose a role for each person.
4. Select **Send invites**.

![The Invite teammates dialog with three example addresses, their roles, and a note that 3 of 10 seats are in use](https://demo-doc-site.clevera.help/media/eca68e161c85fb07cba19cdedd0c85c57ef162465e9ed5e77fc258f3e12452ac.png "Inviting three teammates on the Team plan")

Invitations expire after **7 days**. You can resend or cancel a pending invitation from the same page.

## Roles

| Role  | Answer conversations | Manage inboxes and rules | Billing and security |
| ----- | :------------------: | :----------------------: | :------------------: |
| Agent |           ✓          |                          |                      |
| Admin |           ✓          |             ✓            |                      |
| Owner |           ✓          |             ✓            |           ✓          |

:::tip Light agents are free
On the Business plan, teammates who only read conversations and leave internal notes can join as **Light agents** without using a seat.
:::

:::warning
Each workspace has exactly one Owner. To hand ownership to someone else, see [Account & billing](docs:section/dsec_rbvxvcniyeqhjh6w).
:::