# Start here

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# Start here

Everything you need to go from sign-up to your first resolved conversation.
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## Your first ten minutes

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- [Get to know Relaypoint](https://demo-doc-site.clevera.help/getting-started/get-to-know-relaypoint) icon=compass — What it is and the words we use
- [Create your workspace](https://demo-doc-site.clevera.help/getting-started/create-your-workspace) icon=home-simple — Name it and pick your address
- [Invite your teammates](https://demo-doc-site.clevera.help/getting-started/invite-your-teammates) icon=group — Add people and give them roles
- [Connect your first channel](https://demo-doc-site.clevera.help/getting-started/connect-your-first-channel) icon=mail — Email, chat or API
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## Browse by topic

- [Getting started](https://demo-doc-site.clevera.help/getting-started)
- [Guides](https://demo-doc-site.clevera.help/guides)
- [Integrations & API](https://demo-doc-site.clevera.help/integrations-api)
- [Troubleshooting & FAQ](https://demo-doc-site.clevera.help/troubleshooting-faq)
- [Account & billing](https://demo-doc-site.clevera.help/account-billing)

## Most read

- [Regain access when you lose your two-factor device](https://demo-doc-site.clevera.help/troubleshooting-faq/regain-access-when-you-lose-your-two-factor-device.md): Lost your phone, or got a new one without moving your authenticator app? You can still get back in.
- [Get to know Relaypoint](https://demo-doc-site.clevera.help/getting-started/get-to-know-relaypoint.md): Relaypoint is a shared inbox for support teams. Email, live chat and API messages arrive in one place, where your team can assign, reply and resolve them together, without forwarding threads or…
- [Find answers to common questions](https://demo-doc-site.clevera.help/troubleshooting-faq/find-answers-to-common-questions.md): Quick answers to the questions we hear most. Can't find yours? Search the docs or contact us.
- [Connect your first channel](https://demo-doc-site.clevera.help/getting-started/connect-your-first-channel.md): Customers reach you through channels. Connect at least one so conversations start arriving in your inbox. You can add more at any time.
- [Create your workspace](https://demo-doc-site.clevera.help/getting-started/create-your-workspace.md): A workspace is your team's home in Relaypoint. You create it once, when you sign up, and everything else (inboxes, people, rules) lives inside it.
- [Invite your teammates](https://demo-doc-site.clevera.help/getting-started/invite-your-teammates.md): Support is a team sport. Invite the people who'll answer conversations, and give each of them the role they need.

## What's new

- [Webhook retries no longer send duplicates](https://demo-doc-site.clevera.help/changelog/webhook-retries-no-longer-send-duplicates)
- [Faster reports with 15-minute updates](https://demo-doc-site.clevera.help/changelog/faster-reports-with-15-minute-updates)
- [Run automations on past conversations](https://demo-doc-site.clevera.help/changelog/run-automations-on-past-conversations)

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## Can't find what you need?

Ask the assistant, or write to our team.

[Contact support](https://demo-doc-site.clevera.help/contact)
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