# Regain access when you lose your two-factor device

Lost your phone, or got a new one without moving your authenticator app? You can still get back in.

:::tabs
@tab I have a recovery code

1. On the sign-in page, select **Use a recovery code**.
2. Enter one of the ten codes you saved when you turned on two-factor authentication.
3. Go to **Profile › Security** and set up two-factor again on your new device.

Each recovery code works **once**.

@tab Ask an Admin

Any Admin or Owner in your workspace can reset two-factor for you:

1. They open **Settings › Team** and select your name.
2. They choose **Reset two-factor authentication**.
3. You sign in with your password and set it up again.

@tab I'm the only Owner

Contact support from the email address on the account. For your security, we'll verify your identity before resetting anything, which can take up to two business days.
:::

:::tip Avoid this next time
Store your recovery codes in a password manager, and add a second Owner to your workspace.
:::