One inbox for your whole support team
Relaypoint brings email, chat and API conversations together so your team can answer faster, without stepping on each other.
Every channel, one place
Email, live chat and API messages land in the same inbox, threaded by customer. No more forwarding, no more "did anyone answer this?"
Rules that do the busywork
Route, tag, assign and reply automatically. Most teams save an hour a day with their first three rules.
Know how you're doing
Reply times, volume and satisfaction, per team and per agent, updated every 15 minutes.
Questions
Who is Relaypoint for?
Support teams of 2 to 200 people who answer customers by email and chat.
Is this a real product?
No. Relaypoint is a fictional product used to demonstrate a Clevera doc site. Every name, number and screenshot here is made up.
Can I try it?
This demo has no sign-up. To build a help center like this one for your own product, see clevera.ai.
Ready to dive in?
Set up your workspace in ten minutes.