Troubleshooting & FAQ
4 articles
Find answers to common questionsQuick answers to the questions we hear most. Can't find yours? Search the docs or contact us.1 min readFix emails that don't reach the inboxIf customers say they emailed you but nothing shows up in Relaypoint, work through these checks in order. Most problems are solved by the first two.1 min readFix webhook delivery errorsEvery delivery attempt is logged under Settings › Integrations › Webhooks › Deliveries, with the status code your endpoint returned. Find the code below.1 min readRegain access when you lose your two-factor deviceLost your phone, or got a new one without moving your authenticator app? You can still get back in.1 min read