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Privacy policy

Privacy policy

Last updated: November 1, 2026

Who we are

Relaypoint is a fictional support inbox. In this demo, "we" means the made-up company that runs it.

What data we collect

  • Account data: your name, work email and workspace name.
  • Conversation data: the messages your customers send and your team's replies.
  • Usage data: which features you use, so we can improve them.

Why we use it

To run the service, keep it secure, bill you correctly and answer your questions.

Who we share it with

Only with the processors that help us run the service, such as hosting and payment providers, under written agreements.

How long we keep it

For as long as your workspace exists, then 14 days after deletion.

Your rights

You can access, correct, export or delete your data at any time from Settings, or by contacting us.

Contact

Questions about privacy? Contact us.