Regain access when you lose your two-factor device

1. On the sign-in page, select Use a recovery code.
2. Enter one of the ten codes you saved when you turned on two-factor authentication.
3. Go to Profile › Security and set up two-factor again on your new device.

Each recovery code works once.

Any Admin or Owner in your workspace can reset two-factor for you:

1. They open Settings › Team and select your name.
2. They choose Reset two-factor authentication.
3. You sign in with your password and set it up again.

Contact support from the email address on the account. For your security, we'll verify your identity before resetting anything, which can take up to two business days.