Getting started
4 articles
Get to know RelaypointRelaypoint is a shared inbox for support teams. Email, live chat and API messages arrive in one place, where your team can assign, reply and resolve them together, without forwarding threads or…1 min readCreate your workspaceA workspace is your team's home in Relaypoint. You create it once, when you sign up, and everything else (inboxes, people, rules) lives inside it.1 min readInvite your teammatesSupport is a team sport. Invite the people who'll answer conversations, and give each of them the role they need.1 min readConnect your first channelCustomers reach you through channels. Connect at least one so conversations start arriving in your inbox. You can add more at any time.1 min read